How is delivery priced?

Delivery is priced by the mile from the quarry to your job site — not a flat fee. Drop your address in the form and we calculate the exact haul cost for you.

How accurate are your estimates?

Our estimates are accurate 98% of the time — built on real haul distances and current material pricing. The rare variance is a quarry price adjustment, not a guess on our end. What you see is almost always what you pay.

How fast will I get confirmation?

Your price shows up instantly. Dispatch confirmation typically comes within 30 minutes Mon–Fri, 6:30 AM–3:30 PM. Jobs that need extra sign-off get routed to management the moment the request comes in.

What's a full load? Do I have to order that much?

Maximum single load is 17 tons — one run, maximum material, lowest cost per ton. We select the right equipment for your order, including small deliveries from 1 ton up. No minimum order. Not sure how many tons you need? The calculator page can help.

Can I split a load between two locations?

Standard deliveries go to one drop location. If you need material split between two spots, note it in the request — dispatch will review options and confirm. Split drops may carry an additional fee.

I'm a homeowner, not a contractor — can I still order?

Yes. Homeowners order all the time — DG pathways, gravel driveways, backyard landscaping. No contractor account required. Just use the estimate form like anyone else. Dispatch will call to confirm your delivery window.

Do I need a full truckload as a homeowner?

No. There's no minimum order — small deliveries start at 1 ton (roughly 3/4 of a cubic yard), enough for a small project or to top off existing material. Use the calculator to estimate how many tons your project needs before you request a quote.

TRADE MASTER

Q-4U.COM

Terms & Conditions

Name: Trade Master
Telephone: (602) 730-0077
Price range: $$

Effective Date: April 16, 2026 · Trade Master LLC · Phoenix, AZ

These Terms & Conditions ("Terms") govern your use of q-4u.com and any orders placed through Trade Master LLC ("Trade Master," "we," "us," or "our"). By placing an order or using the Platform, you agree to these Terms in full. If you do not agree, do not use the Platform.

1. Service Description

Trade Master operates an aggregate material delivery platform serving the Metro Phoenix, Arizona area. We coordinate the delivery of bulk materials — including road base, decomposed granite, rock, sand, and similar aggregate products — from quarry and supply sources to customer-specified delivery addresses. Trade Master acts as the delivery coordinator and is not the manufacturer or producer of materials.

2. Orders, Pricing, and Payment Authorization

All pricing is calculated at the time of estimate and is valid for the session in which it is generated. Estimates are subject to change due to fuel surcharge fluctuations, pricing updates, or availability changes.
When you submit an order, your payment card is authorized (a hold is placed) but not charged. Your card is charged only when dispatch confirms the order and the truck is loaded for delivery.
The authorized amount is the maximum you will be charged. Final charges will not exceed the authorized total shown at checkout.
All prices are in U.S. dollars and include applicable material, delivery, and fee components as itemized at checkout.

3. Fees and Surcharges

Delivery fee: Calculated based on distance from quarry source to delivery address, truck operating costs, and applicable margins. Shown at checkout.
Fuel surcharge: A fuel surcharge is applied to deliveries based on current diesel fuel index rates (EIA PADD 5 index), updated weekly. The surcharge rate is shown in the pricing breakdown at checkout and in your order confirmation email.
Saturday surcharge: A surcharge of $39 applies to deliveries scheduled on Saturdays. This surcharge is disclosed at checkout when a Saturday delivery date is selected.
Small load fee: Orders below a minimum tonnage threshold may incur a small load fee, shown at checkout.
Extended range fee: Deliveries to addresses beyond standard service zones may incur an extended range fee, shown at checkout.
Tax: Applicable transaction privilege tax (TPT) is calculated and shown at checkout based on the delivery address jurisdiction.

4. Material Quantity and Weight Variance

Aggregate materials are bulk commodities. Delivered quantities may vary by up to ±10% from the ordered amount due to natural variation in material density, quarry loading practices, and truck payload limits. Trade Master does not guarantee exact tonnage. If the delivered quantity is materially less than ordered, contact dispatch within 24 hours of delivery for resolution.

5. Delivery Windows and Scheduling

Delivery windows (Morning, Midday, Afternoon) are estimates. Actual delivery times may vary due to route conditions, truck availability, quarry operating hours, weather, or other operational factors.
Trade Master will make reasonable efforts to notify you of material scheduling changes via SMS or phone.
Delivery is to a curbside or accessible drop location at the delivery address. We do not deliver inside gates, structures, or locations inaccessible to a standard dump truck.
Customer is responsible for ensuring the delivery site is accessible, safe, and capable of supporting a loaded commercial vehicle. Trade Master is not liable for damage to driveways, landscaping, utilities, or other property resulting from delivery.
If access is unavailable at the time of delivery and the driver cannot complete the run, a trip charge may apply.

6. Cancellations and Refunds

You may cancel an order at no charge before dispatch confirms the delivery (before the card is captured).
Once the order is confirmed by dispatch and the truck is loaded, cancellation is not available and the full authorized amount will be captured.
If Trade Master is unable to fulfill a confirmed order due to operational failure, a full refund of any captured amount will be issued within 5–7 business days.
Refunds for partial delivery shortfalls are handled on a case-by-case basis. Contact [email protected] within 24 hours of delivery.
Card authorization holds that do not result in a captured charge will be released automatically per your card issuer's standard hold period (typically 5–7 business days).

7. SMS Messaging Program

Program name: Trade Master Delivery Notifications

Description: Transactional SMS notifications for order confirmation, payment authorization, dispatch confirmation, and delivery scheduling. Messages are sent only in connection with an active order. No marketing messages are sent.

Message frequency: Typically 2–4 messages per order.

Message and data rates may apply. Check with your wireless carrier.

Reply STOP to opt out. Reply HELP for support or contact [email protected] or (602) 730-0077. Supported carriers include all major US wireless providers.

8. Force Majeure

Trade Master is not liable for failure or delay in performing its obligations resulting from causes beyond its reasonable control, including but not limited to: extreme weather, road closures, quarry shutdowns, material shortages, equipment failure, strikes, acts of god, or government action. In such cases, Trade Master will notify you and either reschedule or cancel the order with a full refund.

9. Contractor Accounts

Contractor portal accounts are subject to separate pricing agreements. Contractors are responsible for ensuring their account information is accurate and that orders placed through their account are authorized. Trade Master is not liable for unauthorized use of contractor account credentials.

10. Disclaimer of Warranties

THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TRADE MASTER DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRADE MASTER'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. IN NO EVENT SHALL TRADE MASTER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12. Indemnification

You agree to indemnify, defend, and hold harmless Trade Master LLC, its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) inaccurate information you provided; or (d) damage to property resulting from delivery to a site you designated.

13. Dispute Resolution

Any dispute arising from or related to these Terms or your use of the Platform shall be resolved by binding arbitration in Maricopa County, Arizona, under the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona.

15. Changes to These Terms

We may update these Terms at any time. Material changes will be reflected by an updated Effective Date. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

16. Contact

Trade Master LLC · Phoenix, AZ · [email protected] · (602) 730-0077

These Terms were last updated April 16, 2026. Please retain a copy for your records.